Return & Refund Policy

Last Updated: September 2026

At FRIGHTSEASON, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, please contact us and we will be happy to assist you.

Returns

You may request a return within 30 days of delivery.

To be eligible for a return, the item must be unused, in its original condition, and, when applicable, returned in its original packaging.

To request a return, please contact us at Medianovora@gmail.com and include your order number and the reason for your return.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

Please provide your order number and clear photos or videos of the item and its packaging so we can review the issue and determine the appropriate solution.

Refunds

Once your return has been received and approved, or your issue has been reviewed and approved, your refund will be issued to your original payment method.

Please allow additional time for your bank or payment provider to process and post the refund to your account.

Return Shipping

For returns due to personal preference or a change of mind, the customer may be responsible for return shipping costs.

For defective, damaged, or incorrect items, we will review the situation and provide the appropriate solution.

Non-Returnable Items

Items that have been used, damaged after delivery, or returned in an unsuitable condition may not qualify for a refund.

Contact Us

For questions regarding returns or refunds, please contact us at:

Medianovora@gmail.com

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